Facebook Pixel
BE

Built Editorial

10 Sep, 2025

blogpost

Built CRM Now on Mobile: Manage Client Communication on the Go.

Product Announcements

Built Financial Technologies has taken client communication to the next level with the launch of Built CRM on the mobile app. Now, businesses can send bulk messages, manage customer conversations, and strengthen relationships, all from the convenience of their smartphones.

No more waiting until you’re at your desk. With Built CRM on mobile, you can engage with your clients on the go, whether it’s sending a quick update, reminding customers about payments, or sharing promotions during peak business hours.

How to Use Built CRM SMS on Mobile

Getting started is simple. In just a few steps, you’ll be ready to connect with your clients:


Launch CRM – Go to Others and open the CRM application. New users complete the onboarding form (with details and Sender ID).

Buy SMS Credit – On the dashboard, tap Buy Credit, choose or enter an amount, select your mobile money operator, and pay.

Create a Broadcast – Tap the floating action button (+), select contacts, then tap Continue.

Compose & Send – Add a title and message, review the cost, and tap Continue to send.

Benefits for Your Business

  • Faster communication: Reply to clients or share updates in seconds.
  • Consistent branding: Every SMS carries your business name.
  • Easy tracking: Monitor sent messages directly in the app.
  • Convenient support: Use CRM to provide quick updates and reminders on the go.

The launch of Built CRM on the mobile app makes it easier than ever for SMEs to stay connected with customers. It’s fast, reliable, and cost-effective, designed to support businesses that want stronger relationships and better customer service.

Download the Built app today to experience the convenience and efficiency of Built CRM.

logo
support@built.africa

1151 Walker Rd Ste 100

Delaware, United States

+233 303 974 832 / 0308040007 (Ghana only)
+232 73 550 000 (Sierra Leone only)
+254 740 062 164 (Kenya only)
+234 906 084 9345 (Nigeria only)
facebook
linkedIn
youtube
instagram
twitter
tiktok
© 2025 Built Financial Technologies Inc. "Built Online Accounting", "Thrive Microcredit", "Built Financial Technologies Ltd" are registered subsidiaries of the Company.
Built is not a bank. Built virtual cards and accounts are issued in partnership with licensed banks and mobile money operators.
support@built.africa